How it works

We prove your bill wrong.
You keep the money.

Verity reviews your bill, finds the errors, and prepares a ready-to-send dispute package; nothing is sent without your approval.

The process

Every dispute,
start to finish.

1
Upload

Your itemized bill, EOB, and insurance card. About three minutes.

2
Audit

Every code and charge checked against CMS reference data, each discrepancy priced.

3
Review

Your free error report, and the dispute package when you choose to act.

4
Mail

Approve the letter and Verity mails it by certified mail.

A representative case timeline

From upload to resolution.

Mar 12
Documents uploaded
Mar 13
Audit complete, 4 errors found
Mar 15
Dispute filed with provider
Mar 22
Internal review opened
Apr 1
$2,840 recovered

Representative case. Timelines vary by insurer and dispute type.

The deliverable

What's in a dispute package.

One PDF, ready to send. Every section is built from your own documents and the audit findings.

Formal dispute letter

States each disputed charge and cites the specific rule it conflicts with.

Financial calculation worksheet

Billed versus expected amount for every flagged charge, with subtotals and the total in dispute.

Regulatory citation appendix

The full text of each citation, grouped by statute, so the recipient can verify every reference.

Case timeline

A chronological record of your documents and findings, included when you upload more than one document.

Deadline summary

Every deadline that applies to your dispute, grouped by urgency.

A step-by-step submission guide for your dispute type appears alongside the letter.

Here's what comes next.

Today, Verity audits your bill and writes your dispute letter. That's the foundation.

Disputes that escalate themselves.

When a provider denies your dispute, Verity will generate the appeal. When an appeal stalls, it will prepare the next step: complaints to state regulators, credit bureau disputes, collection agency challenges. Each one drafted, cited, and queued for your signature. You approve every action. Verity does everything else.

Your bills, watched.

Connect your insurance portal and Verity will monitor new claims as they post, auditing each one automatically. Errors get flagged before the bill even reaches your mailbox.

A copilot for the phone call.

Billing departments count on you not knowing the codes. Verity's live guidance will listen alongside you during billing calls, flag statements that contradict your documents, and suggest what to say next, with the citation to back it up.

Your household's financial weather report.

Verity's Family Profile will track your family's deductibles and out-of-pocket maximums across every member, simulate what a planned procedure will actually cost you, and warn you when heavy financial weather is coming.

What Verity is · and isn't

Clear about what we do.
Just as clear about what we don't.

What we are.
A medical bill advocacy platform for patients
Software that finds billing errors and writes your dispute letter
Checks bills against CMS reference data: the Physician Fee Schedule, the Clinical Lab Fee Schedule, NCCI bundling edits, and MUE limits
Built on CPT codes, insurance contracts, and dispute procedures
Prepares disputes that you review, sign, and submit in your own name.
What we are not.
A law firm or legal service
A medical provider or health plan
A debt settlement or negotiation company
Affiliated with any insurer or hospital

If your case involves fraud, malpractice, or a legal claim, we'll tell you and point you toward appropriate legal counsel.

The rules we cite

Specific rules,
cited in every letter.

Every dispute letter Verity generates cites the specific rule it relies on. Bills are checked against CMS reference data, the Physician Fee Schedule and the Clinical Lab Fee Schedule as pricing benchmarks, NCCI bundling edits, and MUE unit limits, plus No Surprises Act and ACA preventive-care protections where they apply.

Each letter references the rule behind every flagged charge, and Verity identifies the deadline and escalation path that apply to your dispute.

Check my bill, free

More questions? Read the FAQ