How it works

We put your bill to the test.
You keep what you recover.

Verity Claims™ reviews your bill, identifies discrepancies and items that may warrant review, and prepares a ready-to-send dispute package; nothing is sent without your approval.

The process

Every dispute,
start to finish.

1
Upload

Your itemized bill, your EOB, and your insurance card if you have it. About three minutes.

2
Audit

Every code and charge checked against CMS reference data, each discrepancy priced.

3
Review

Your free error report, and the dispute package when you choose to act.

4
Mail

Approve the letter and Verity Claims™ mails it by certified mail.

What we check

Six kinds of billing errors we look for.

Some overcharges are coding problems. Others only show up where your bill and your insurance statement disagree. Verity Claims™ checks for both.

  • Duplicate charges. Identical services billed more than once.
  • Upcoding. A higher-intensity code than the visit supports.
  • Unbundling. Bundled services broken apart to bill more.
  • Balance billing. You’re billed for the gap between the charge and what your insurer allowed.
  • EOB mismatch. The provider bills past the insurer-allowed rate.
  • Excess units. More units than the published daily limit for that code.

Every finding points to the line on your bill and the line on your insurance statement it came from.

A representative case timeline

From upload to resolution.

Mar 12
Documents uploaded
Mar 13
Audit complete, 4 possible errors flagged
Mar 15
Dispute letter mailed to provider
Mar 22
Internal review opened
Apr 1
Example result: $2,840 corrected

Illustrative example, not a real customer’s result. Timelines and outcomes vary by insurer and dispute type.

The deliverable

What's in a dispute package.

One PDF, ready to send. Every section is built from your own documents and the audit findings.

Formal dispute letter

States each disputed charge, shows where your bill and your insurance statement disagree, and asks the provider to review and correct them.

Financial calculation worksheet

Billed versus expected amount for every flagged charge, with subtotals and the total in dispute.

Case timeline

A chronological record of your documents and findings, included when you upload more than one document.

Deadline summary

Dates printed on your documents, in order.

A step-by-step submission guide for your dispute type appears alongside the letter.

Here's what comes next.

Today, Verity Claims™ audits your bill and writes your dispute letter. That's the foundation.

Follow-up requests, prepared for you.

When a provider says no or does not answer, Verity Claims™ will prepare a second request with the evidence from your documents. You approve every letter before it goes out. Verity Claims™ prepares the paperwork.

Your bills, watched.

Connect your insurance portal and Verity Claims™ will monitor new claims as they post, auditing each one automatically. Possible errors can be flagged before the bill even reaches your mailbox.

A copilot for the phone call.

Billing calls are hard when you don’t know the codes. Verity Claims™'s live guidance will listen alongside you during billing calls, flag statements that contradict your documents, and suggest what to say next, backed by what your own documents show.

Your household's financial weather report.

Verity Claims™'s Family Profile will track your family's deductibles and out-of-pocket maximums across every member, estimate what a planned procedure may cost you, and warn you when heavy financial weather is coming.

What Verity Claims™ is · and isn't

Clear about what we do.
Just as clear about what we don't.

What we are.
›A medical billing intelligence platform for patients
›Software that looks for billing errors and drafts your dispute letter
›Checks bills against CMS reference data: the Physician Fee Schedule, the Clinical Lab Fee Schedule, NCCI bundling edits, and MUE limits
›Built around CPT codes, insurance statements, and dispute procedures
›Prepares disputes that you review, sign, and submit in your own name.
What we are not.
›A law firm or legal service
›A medical provider or health plan
›A debt settlement or negotiation company
›Affiliated with any insurer or hospital

Verity Claims™ cannot assess legal claims. If you think your case involves fraud, malpractice, or a legal claim, talk to a licensed attorney.

What we check against

Your documents,
checked line by line.

Every dispute letter Verity Claims™ generates is built from your own documents. Bills are checked against the statement from your insurance (called an EOB), CMS reference data, the Physician Fee Schedule and the Clinical Lab Fee Schedule as pricing benchmarks, NCCI bundling edits, and MUE unit limits.

Each letter shows where the documents disagree on every flagged charge and asks for a review and a corrected statement. Verity Claims™ does not give legal advice.

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More questions? Read the FAQ